Terms and Conditions


We are committed to getting you your order as quickly as possible, and can't wait for you to enjoy your jewelry! Many of our items are hand made to order, and will ship within 5-15 business days of purchase. Out of stock, custom and special ordered items can incur an approximate 2-4 week delivery window.


Special order and customized items may not be returned, exchanged, or refunded. Regular orders are eligible for exchange only. You must contact us within 5 calendar days of receipt of your item in order to be eligible for an exchange, and receive a return authorization number. Packages that are not accompanied by a return authorization number clearly marked on the outside of the box will be refused. Items being exchanged MUST be in their complete original packaging and in unworn condition. Items purchased on sale, during a promotional period, or using a discount code may not be returned. You are responsible for shipping charges incurred in sending your items back to us.


Product images may be subject to change. We take care to photograph and showcase as much detail as possible, however some products may appear larger, smaller, or otherwise different than their actual in-person appearance. Kindly keep in mind that every screen is likely to display color and detail slightly different. Measurements will gladly be supplied upon request! 


We may on occasion provide links to websites and/or content of third parties ('Third Party Content') as a service to those interested. Mined & Found does not monitor or have control over any supplied Third Party Content or third party Sites. Mined & Found does not endorse any Third Party Content and can make no guarantee as to its completeness. Mined & Found does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.


We do not and will not sell, share or trade any information you supply to us with a third party. The information we collect is used solely to provide you with a better shopping experience and to facilitate with fulfillment operations. From time to time, Mined & Found may directly send sale information, product updates, etc. via email - from which you may unsubscribe at any time.


We make every attempt to ensure that our online catalog of products is as complete, accurate and up to date as possible; however, it is not possible to guarantee that ours (or any website!) is completely free of human and/or technological error. We reserve the right to correct said errors or inaccuracies -including after order submission- and to change or update information at any time, without notice. Pricing, product imagery, descriptive information, and other site content are subject to change. Should your order be affected due to last minute product related changes or substitutions, we will contact you prior to shipment. If you wish to cancel, we will be happy to oblige. We will not negotiate the prices of our products.