If for any reason you are not thrilled with your purchase, we welcome you to initiate an exchange or return on or before 10 calendar days from receipt of your purchase.
Orders $2,000.00 and above will incur a 7% restocking fee.
Please contact hello@minedandfound.com to initiate the process and receive a complimentary prepaid return label. Items must be accompanied by their complete original packaging and in unworn condition.
When your package has been received, we will review your return. Upon approval, your refund will be processed & returned to the original form of payment within 5 business days.
Returns must be tendered to a courier within 5 business days of receiving your return label. Returns that are not tendered to a courier within this time period will incur a non-negotiable 20% restocking fee or may be refused entirely.
Please note, we cannot refund your purchase until it is received. We are not responsible for lost return packages.
Unauthorized returns will be refused. We retain the right to refuse any returned items if we deem them to be not in their original condition.
Special ordered and customized items may not be returned, exchanged, or refunded.
Items purchased from a sale capsule are final and may not be returned.
PLEASE NOTE: INTERNATIONAL orders are not eligible for return or exchange at this time.
