Terms + Conditions

SHIPPING

Items marked “READY TO SHIP” in the product title are immediately available + will ship within 2-3 business days of order. Some of our items are made to order, and will ship in 3-4 weeks from date of purchase. To inquire ahead of time about current timing for a specific style, or to receive your order for a specific date, please feel free to  Contact us! Shipping cost is dependent upon the total value of your order + delivery method of choice, and will be calculated at checkout.

RETURNS

We believe you should be absolutely beaming with love for your jewelry. If for any reason you are not thrilled with your purchase, we welcome your exchange or return.

Please contact hello@minedandfound.com within 5 calendar days of receipt of your item to initiate the process.

In order to be eligible and receive a return authorization number and prepaid postage label, items being returned MUST be in their complete original packaging and in unworn condition.
Packages that are not accompanied by a return authorization number clearly marked on the outside of the box will be refused.

When your return has been received, we will review and process the return. At this point you will receive a return email notification. Generally within 2-5 business days, refunds post to  original payment methods.

Special ordered and customized items may not be returned, exchanged, or refunded.
Items purchased from a sale capsule are final sale and may not be returned or exchanged.

We retain the right to refuse any returned items if we deem them to be not in their original condition. 

PLEASE NOTE: INTERNATIONAL orders are not eligible for return or exchange at this time.

IMAGES AND PRODUCT REPRESENTATION

Product images may be subject to change. We take care to photograph and showcase as much detail as possible, however some products may appear larger, smaller, or otherwise different than their actual in-person appearance. Kindly keep in mind that every screen is likely to display color and detail slightly different. Measurements will gladly be supplied upon request! 

THIRD PARTY CONTENT

We may on occasion provide links to websites and/or content of third parties ('Third Party Content') as a service to those interested. Mined & Found does not monitor or have control over any supplied Third Party Content or third party Sites. Mined & Found does not endorse any Third Party Content and can make no guarantee as to its completeness. Mined & Found does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.

PRIVACY POLICY

We do not and will not sell, share or trade any information you supply to us with a third party. The information we collect is used solely to provide you with a better shopping experience and to facilitate with fulfillment operations. From time to time, Mined & Found may directly send sale information, product updates, etc. via email - from which you may unsubscribe at any time.

SITE DISCLAIMER 

We make every attempt to ensure that our online catalog of products is as complete, accurate and up to date as possible; however, it is not possible to guarantee that ours (or any website!) is completely free of human and/or technological error. We reserve the right to correct said errors or inaccuracies -including after order submission- and to change or update information at any time, without notice. Pricing, product imagery, descriptive information, and other site content are subject to change. Should your order be affected due to last minute product related changes or substitutions, we will contact you prior to shipment. If you wish to cancel, we will be happy to oblige. We will not negotiate the prices of our products.

 

 

J BREZNEN CONSULTING LLC, 2022